forums.blur.co.uk

by **MissMay** » Sun Jul 12, 2009 11:25 pm

why say within seven days if they're not going to be ready!??!

and after t in the park's shoddy coverage im even more desperate for the cd!!!

by **100%Blur** » Mon Jul 13, 2009 8:41 am

My gut is still telling me they'll be available sometime today.

If i'm gonna be specific i'd say between the hours of 2'o'clock - 5'o'clock.

Don't fail me now gut.......

by **MrMagpie** » Mon Jul 13, 2009 10:57 am

100%Blur wrote:My gut is still telling me they'll be available sometime today.

If i'm gonna be specific i'd say between the hours of 2'o'clock - 5'o'clock.

Don't fail me now gut.......

I'm counting on your gut!

by **kiri** » Mon Jul 13, 2009 2:30 pm

Does anyone know if the talky bits between the songs will be cut out on the C.D/ MP3's? i hope not.
p.s I had the best time ever on the 3rd. 3rd row in. Never been able to get to the front before and i loved it.

by **MrMagpie** » Mon Jul 13, 2009 2:41 pm

kiri wrote:Does anyone know if the talky bits between the songs will be cut out on the C.D/ MP3's? i hope not.
p.s I had the best time ever on the 3rd. 3rd row in. Never been able to get to the front before and i loved it.

I would hope they would leave all the banter in but most professional live albums are edited in that manner...

by **lost_grrl** » Thu Jul 16, 2009 10:06 pm

I actually sent an e-mail to cust. service about the downloads. They didn't actually give me a date that they would be ready, but said that they were mixing them, that it would be a few more days. I was a bit worried because I am not familiar with the site and thought that I was getting ripped off but they responded the very next day. Hopefully it will be ready soon.

by **MrMagpie** » Fri Jul 17, 2009 10:39 am

lost_grrl wrote:I actually sent an e-mail to cust. service about the downloads. They didn't actually give me a date that they would be ready, but said that they were mixing them, that it would be a few more days. I was a bit worried because I am not familiar with the site and thought that I was getting ripped off but they responded the very next day. Hopefully it will be ready soon.

A stock reply, I'm sure...

by **Robothell** » Sun Jul 19, 2009 1:14 pm

To be honest I think the wait is taking the p*ss more than a little. I hope they're worth waiting for or I'll not be a happy bunny...

by **mogs** » Tue Jul 21, 2009 8:14 am

Robothell wrote:To be honest I think the wait is taking the p*ss more than a little. I hope they're worth waiting for or I'll not be a happy bunny...

It's more than taking the piss.

They have our email addresses, they could easily get in touch and let us know what the fuck is going on. It's just good business to do that.

Also, isn't it illegal to take payment for something before it's despatched?

by **Caitlin** » Tue Jul 21, 2009 8:21 am

mogs wrote:Also, isn't it illegal to take payment for something before it's despatched?

Not sure about the legality, because people who brought it agreed to pay the money before it was dispatched, or many before it was even recorded. Have to look into it further though, I suppose, for any definitive answer on the matter.

It does, however, make the company look bad. It wouldn't take much to fire off a mass e-mail apologising for the wait, or even to put something up on their homepage. The way they're handling it at the moment is awful from a customer relations point of view.

by **MrMagpie** » Tue Jul 21, 2009 10:23 am

Caitlin wrote:
mogs wrote:Also, isn't it illegal to take payment for something before it's despatched?

Not sure about the legality, because people who brought it agreed to pay the money before it was dispatched, or many before it was even recorded. Have to look into it further though, I suppose, for any definitive answer on the matter.

It does, however, make the company look bad. It wouldn't take much to fire off a mass e-mail apologising for the wait, or even to put something up on their homepage. The way they're handling it at the moment is awful from a customer relations point of view.

*This* has been my main beef all along...if we were getting email updates regarding the delay, I'd be 100% fine, but we haven't gotten shit, which is what is so angering...and when anyone has contacted them, they've gotten the same canned response... :evil:

by **Super Dupa Gianni De Niro** » Tue Jul 21, 2009 10:25 am

Within the Law & Goods bought online

Legally if payment has been taken & it has not been dispatched you are entitled to a refund.

Distance Selling Regulations Act

by **MrMagpie** » Tue Jul 21, 2009 10:44 am

I don't want a bloody refund, I want my fackin' CDs!

by **tracy_jacks** » Tue Jul 21, 2009 2:19 pm

Caitlin wrote:It wouldn't take much to fire off a mass e-mail apologising for the wait,

Which is exactly what they just seem to have done - I think they read this forum :lol:

. It said we have to wait a few more days.

by **MrMagpie** » Tue Jul 21, 2009 2:23 pm

Yep, just got it...

forums.blur.co.uk

when are the downloads gonna be ready???

when are the downloads gonna be ready???

talky bits

Re: talky bits

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